20
Aug
14

Current status

Greetings.

This post is to notify users and other concerned community that OSgrid has suffered a critical failure in one of the primary drives in our RAID10 array. This is a matter of the gravest technical concern, and while we are working diligently with our datacenter services provider to resolve this issue without data loss, it is imperative that utmost care be directed at this process. This means that it will take time to resolve; even time and the greatest of care are not guarantees that we will come through it without data loss.

Consequently, the grid is offline at present, and will be until we can get this issue resolved. We will do our best to keep everyone up to date on the issue and its resolution as we go forward, but please understand that no news is good news, and that we will have the recovery operation as our first priority until some disposition of the issue has been achieved.

We greatly appreciate your patience and understanding in this matter, and apologize for the jeopardy in which this places all of our content.

Thank you,

OSgrid, Inc.

 

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