First i want to apologize to everyone for todays and this weeks downtimes and Inventory issues, it appears that time has caught up with us here at OSgrid. After 2.5 years of virtually no cleanup or maintenance on our inventory tables, it seems the cruft just finally built up to much.

Todays downtime was a result of much of that build up bringing things to a grinding halt, so after all this time the big clean up finally took place. Thanks to Melanie and her awesome ability to peer into the database and see what was wrong, spent the last few hours fixing and cleaning the entire table.

So please everyone thank Melanie Milland, and everyone who helped her and the rest of the team get through this ordeal, I would like to thank the grid admins and devs, including Adam Frisby, Hiro Protagonist, Adelle Fitzgerald and Dave Coyle as well for also helping and contributing to getting through this insanity. Thanks to WhiteStar Magic and others on the IRC and everyone who helped out on Lbsa Plaza, there are just too many to mention everyone, you are all great people and this grid could not function without any of you. (I am sorry if i forgot anyone its only because my brain is so scrambled right now :).

Please log back into the grid and check your inventory and report anything that seems odd to our team. Thanks again everyone.

ok folks, sorry about take 2 on the outage but we realized after we opened the grid pretty quickly that something was still wrong, seemed people still had some duplicate folders, so Melanie once again plunged into the database to save the day, unfortunately the queries were massive and took much longer to process than we anticipated, we are sorry for this turn of events but it was ultimately necessary.  Again i thank everyone for their patience in this matter and hopefully this is the last outage for a while.

Also if you find you are missing items from your root folder, be sure to check in your “Lost and Found” anything we could not properly place back should have ended up in your Lost and Found.  if you have any questions please let us know.


9 Responses to “**GRID ONLINE: THE BIG “SNAFU” take 2..”

  1. 2010-01-05 at 10:38 pm

    WTG Melanie, admins/devs teams, WhiteStar and everyone else who worked on the issues. Your all awesome and doing a great job 🙂

  2. 2010-01-06 at 12:27 am

    I too get login restricted on both accounts.
    Best to update the news if the status is not as expected.

  3. 2010-01-06 at 3:25 am

    Thank you all for the hard work and time you put into this grid so ppl like myself can have fun. You are all awesome… Namaste… Cilla

  4. 2010-01-06 at 8:39 pm

    yes, i also thank all the Admins for the hard work and your time .. and a big thumbs up to WhiteStar Magic for being on LBSA PLaza in times of trouble …

  5. 2010-01-06 at 8:47 pm

    A big thanks from me as well for all the hard work and solving a serious problem really fast. I’m not entirely sure the Lab could’ve done it like that. You’re amazing.

  6. 2010-01-07 at 6:43 am

    Hmm… maybe this FU had a little good in it… It reminded and forced me to clean up my messy inventory. Do i really need my own copy of this “tiki” thingy, just because it is available? Did i take all the precautions to safely store all my important things to my own disk? After all we are still using software that calls itself “alpha” code. So: thank you for trying to recover my inventory! It didnt end up the way it was before, but finally made me reconsider my own inventory strategy 🙂

  7. 2010-01-07 at 3:37 pm

    A big thanks from me too. I had very few inventory issues and all of them resolved easily (clear cache, look in Lost and Found etc).

    I can’t help but comment on how different the response of this community is from what the admins would hear in SL if they hit a bump. I know — SL charges for a service and should deliver. But the user/admin vibe there is usually adversarial at best and here the spirit is much more understanding and supportive. Just one more thing I like about the place.

    Great recovery job — thanks to everyone.

  8. 2010-01-07 at 8:40 pm

    Melanie Milland, Adam Frisby, Hiro Protagonist, Adelle Fitzgerald, Dave Coyle and all other devs who worked on the inventory bug…YOU ROCK..!! !! !! !! !! !! !! !! !! !! !!

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